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How to Close Ticket after resolution?

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After the resolution, It’s preferable to close the ticket to sort it using filters.

Step 1.

Login to your Famepilot Dashboard.

Step 2.

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Click on “Tickets” in the left nav panel.

Step 3.

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Choose the ticket which you want to “Close” and click on “View Ticket Activity” button.

Step 4.

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Click on “Close Ticket” on the top right.

It’s Done!

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Ticket closed!

Note:- To Re-Open it

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Click on the button to “Reopen it”

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