How to Close Ticket after resolution?
After the resolution, It’s preferable to close the ticket to sort it using filters.
Login to your Famepilot Dashboard.
Click on “Tickets” in the left nav panel.
Choose the ticket which you want to “Close” and click on “View Ticket Activity” button.
Click on “Close Ticket” on the top right.
Note:- To Re-Open it
Click on the button to “Reopen it”