Online Reviews Can Make Or Break Your Restaurant Reputation.
Generate Authentic Online Reviews Faster
Not Listening to your customer is not an option anymore. Customers are mentioning and discussing about your restaurant on different Social and Review websites like Google, facebook, Twitter, Instagram, Youtube, Zomato and many other channels. Are you asking your customers to give feedback and recommend your restaurant online?
1st Party Reviews Generation
Ask Customers to review your service internally via SMS, Email & WhatsApp, and resolve his issues before he posts online.
3rd Party Reviews Generation
Send notifications to customers to recommend your restaurant across Google, facebook, twitter, Zomato or any channel of choice automatically.
Each Customer Expects Personalized Experience.
Monitor And Engage With Each Customer
Your restaurant is visited by many customers daily. So, Monitoring their reviews across web, and responding to each your customer on time gives them an exceptional personalized experience. Receive SMS or email alerts the moment a guest leaves a negative feedback.
Save Time, Cost & Efforts By Social Monitoring.
Your time, cost and efforts are put in to provide best in class dining experience, not in social and review sites monitoring. Monitor real time reviews from Google, Facebook, Twitter, Zomato and all other review sites of all your locations in one place.
Real Time Review Alerts & Response Management.
Get alerted via SMS or Email for all the reviews in real time, & respond to customer's Google, Facebook, Twitter reviews from famepilot dashboard itself.
Easy To Create & Set-Up Super Engaging Surveys In A Jiffy.
Survey Mobile & Tablet App
Build Surveys that are useful and easy to respond and engaging. Ask customers to fill survey after check-out at billing counter or dining place or via mail/SMS.
Measure Customer Experience in different parameters which matter to your business by sending beautiful Surveys to your customers via Email/SMS/WhatsApp.
Offline & Kiosk Survey
Ask your customers about their feedback immediately after service at your premise unattended via Tablet Or Kiosk Feedback. No Internet ? Sync Survey later when online.
Famepilot empowers you with the complete control on each and every review.